Who we are

Our website address is: http://electricalcomplianceandsafety.co.uk

Your information is your information, and we understand that, which is why we are committed to respecting the privacy of anyone who visits our website (the “Site”).

This privacy policy (“Privacy Policy”) explains our approach to any personal information we might collect from you (or where a third party has collected it on our behalf) because we want to ensure that you understand this. It also explains what our purpose is when we process this information and your rights surrounding this.

This Privacy Policy will inform you of the nature of the personal information about you that is processed by us and how you can request that we delete, update, transfer it and/or provide you with access to it.

This Privacy Policy is intended to help you make informed decisions when using the Site and our Services. Please take a moment to read and understand it. 

Please also note that this Privacy Policy only applies to the use of your personal information obtained by us, it does not apply to your personal information collected during your communications with third parties who collect it for their own purposes.

How to contact us?

If you have any questions about this Privacy Policy or wish to exercise your rights set out in this Privacy Policy, please contact our friendly Data Privacy Manager by sending an e-mail to enquiries@dbiecas.co.uk

What personal information do we collect and how do we use it?

We collect and use your personal information in a variety of ways, for example, to send you marketing.

We have set out below the ways in which we collect your personal information and the reasons why we use it.

We collect and maintain personal information that you voluntarily submit to us during your use of the Site and/or our Services. 

In providing the Services, we may collect the following types of personal information:

• title, first name and surname
• email address
• contact telephone number
• address or geographic location
• payment information
• gender

 Customer services

You may request information about our  Services or make a complaint about any of the Services. Your name and contact information may be requested in each case, together with details of other personal information that is relevant to your customer service enquiry. This information is used in order to enable us to respond to your request or complaint.

Business administration and legal compliance.

We use your personal information for the following business administration and legal compliance purposes:

• to comply with our legal obligations.
• to enforce our legal rights.
• protect rights of third parties; and

Any other purposes for which we wish to use your personal information that are not listed above, or any other changes we propose to make to the existing purposes will be notified to you using your contact details.

How do we share your personal information?

We do not sell any of your personal information to any third parties. Your privacy is important to us.

However, we may share your personal information with companies, where it is necessary to do so, in order to enable us to provide the services to you as set out in this Privacy Policy.

Our use of cookies 

Our Site uses certain cookies. See our cookie policy below.

Third Party Links and Services

Our Site may contain links to third party websites and services. Please remember that when you use a link to go from our Site to another website or you request a service from a third party, this Privacy Policy no longer applies.

Your browsing and interaction on any other websites, or your dealings with any other third party service provider, is subject to that website’s or third party service provider’s own rules and policies.

We do not monitor, control, or endorse the privacy practices of any third parties.

We encourage you to become familiar with the privacy practices of every website you visit or third-party service provider that you deal with and to contact them if you have any questions about their respective privacy policies and practices.

This Privacy Policy applies solely to personal information collected by us through our Service and does not apply to these third-party websites and third-party service providers.

 Confidentiality and security of your personal information

We are committed to keeping the personal information you provide to us secure, and we will take reasonable precautions to protect your personal information from loss, misuse, or alteration.

How to access your information and your other rights?

You have the following rights in relation to the personal information we hold about you:

Your right of access.

If you ask us, we’ll confirm whether we’re processing your personal information and, if so, provide you with a copy of that personal information (along with certain other details). If you require additional copies, we may need to charge a reasonable fee.

Making a complaint with the supervisory authority.

If you have a concern about any aspect of our privacy practices, including the way we’ve handled your personal information, you can report it to the UK Information Commissioner’s Office (ICO). You can find details about how to do this on the ICO website at https://ico.org.uk/concerns/ or by calling their helpline on 0303 123 1113.

Changes to this Privacy Policy

We may make changes to this Privacy Policy from time to time.

To ensure that you are always aware of how we use your personal information we will update this Privacy Policy from time to time to reflect any changes to our use of your personal information. We may also make changes as required to comply with changes in applicable law or regulatory requirements. We will notify you by e-mail of any significant changes. However, we encourage you to review this Privacy Policy periodically to be informed of how we use your personal information.

COOKIES & WEBSITE POLICY

Last updated 01 December 2022

Cookies
A cookie is a piece of text which asks permission to be placed on your computer’s hard drive. Once you agree (or your browser agrees automatically if you have set it up in that way), your browser adds that text in a small file. A cookie helps analyse web traffic or lets website operators know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

How to control and delete cookies
We know that people have concerns about cookies, but we believe that the benefit that you and we gain from their proper use is worthwhile. You can delete the files that contain cookies – those files are stored as part of your internet browser. If you wish to restrict or block the cookies which are set by us, or indeed any other website, or if you wish to receive notification of cookie placement requests or decline cookies completely, you can do this through your browser settings. The help function within your browser should tell you how. Please be aware that declining or denying cookies may prevent you from being able to use the website to its highest capability.

If you would like more information about how cookies work, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to disable cookies on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile device you will need to refer to your manual.